Lucketts Group was the first coach operator in the UK to be accredited with this brand-new recognition scheme from the Driver and Vehicle Standards Agency (DVSA). It rewards firms who are most focused on ensuring that their lorry, bus or coach fleets are safe at all times for drivers, passenegers and other road users.
Lucketts Travel has been accredited with the elite CoachMarque status since its introduction by the Confederation of Passenger Transport. CoachMarque is concerned with all areas of the business and not just the coach itself. Companies awarded with CoachMarque status must operate to a strict set of criteria and also undergo an independent third party assessment to ensure they are compliant with the highest standards of operation.
As a member, Lucketts Travel complies with The Guild's charter which requires a 100% pass rate on an independent, regular audit against a 44 point checklist. The standards cover a variety of areas, including safety, environmental awareness, maintenance that exceeds industry standards, efficient booking processes and driver training.